Terms of Service

1. The service

DTS connects merchants, customers, and drivers for product and service orders with optional delivery.

Unless stated otherwise, DTS is not the seller of merchant products; the sale contract is between customer and merchant.

2. Accounts

You must provide accurate information and keep access confidential (password or linked Google/Apple accounts).

Roles differ (customer, driver, merchant). Do not use one role’s app with another role’s account.

3. Customers

Prices, availability, and ETAs are set by the merchant. Provide a valid delivery address and be available to receive the order.

Order chat is only for coordinating delivery; harassment or illegal content is prohibited.

4. Drivers

Comply with traffic laws and hold any permits required in your area.

Going online shares location for matching and tracking. Complete accepted deliveries in good faith.

5. Merchants

You are responsible for catalog accuracy, stock, prices, allergens, and images.

Comply with applicable law (health, tax, consumer) and fulfill accepted orders.

6. Content and IP

You retain rights to content you upload. You grant DTS a limited license to host and display it on the platform.

The DTS Delivery brand and platform software are owned by DTS or its licensors.

7. Prohibited use

Do not manipulate the system, create fake accounts, interfere with others, or use the service for illegal activity.

8. Limitation of liability

The service is provided “as is”. To the fullest extent permitted by law, DTS is not liable for indirect damages, lost profits, or outages beyond our reasonable control.

Disputes about product quality or merchant delays should first be raised with the merchant; DTS may mediate reasonably.

9. Termination

You may stop using the service and request account deletion at any time.

We may suspend or close accounts that violate these terms or endanger the platform.

10. Contact

Questions about these terms: soporte@dtsdrop.com.